OUR FARMERS
Looking after our farmers and growers is extremely important to us. Although direct trade has its advantages, we only use carefully selected importers. We make sure that not only are the farmers’ rights protected, but the relationship built up over generations is preserved.
In an age of information, hospitality has been overhauled into an industry of ethics, sustainability and traceability. Any restaurant will be able to tell you where their beef or vegetables are from, even down to the cow or lot. Why should it be any different with coffee? We only use 100% traceable, grade 1 beans from micro lots.
Farming a micro lot gives the farmer more contact time with the crop. Quite simply - quality over quantity. Once the beans are delivered to our roastery we are equally as respectful to the beans making sure they are hand roasted the best we can roast them. Our roasting process incorporates all of the senses to make sure the beans are as unique as the farmers that supply us.
OUR BARISTAS
The vast majority of our baristas are franchisees - independent business owners who are passionate about delivering a consistently high-quality experience.
We train each and every one of them and their employees to weigh our coffee to one-tenth of a gram out of the grinder and time each shot to the second to bring you a perfect serve every time.
Our baristas love what they do and it shows.
